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  1. Help Center
  2. Design: Drag-and-Drop Editor
  3. Troubleshooting & FAQ

Troubleshooting & FAQ

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  • Why is my email rendering too wide despite a width being set?
  • Can I hide parts of my email from desktop readers?
  • What does "link reporting name" do on a hyperlink?
  • What is the difference between social share and social follow buttons in the drag-and-drop editor?
  • How do I control the way my cell groups stack?
  • Why won't my image open in the drag-and-drop image editor?
  • What does the Code block do in the HTML editor?
  • What formatting will be retained if I paste content into the drag-and-drop editor?
  • Can I paste text into the drag-and-drop editor without keeping the original formatting?
  • Why does my Drag-and-Drop editor have a gray space?
  • How do I make my Cell Group stack on mobile devices?
  • Can I hide parts of my email design for mobile readers?
  • Why are images flushing to one side on iPhones?
  • What is "Who Sees This?" in the drag-and-drop editor?
  • 404 Errors and slow load times
  • Why did the font change in my email test?
  • Why doesn't Outlook display my hyperlink alt text?
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