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  3. FAQ

FAQ

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  • Can I add contacts to an existing automation?
  • Can I use multiple values in one action or condition step?
  • How can Duplicate Step be used in my automation?
  • How can I verify when my automation will start?
  • How does a contact's tracking preference impact their movement through automation?
  • How is Automation used?
  • In what order do I use Condition steps and Pauses in Automation?
  • What actions & conditions are available to use in my Automation workflow?
  • What are the meanings of the statuses seen in Automation?
  • What are the steps to build an automation?
  • What automation steps can be used to create a re-time automation experience?
  • What do I need to know before I begin building an automation?
  • What does "Export CSV" do in Automation?
  • What does "Remove Step" do in Automation?
  • What does "Update field" do in Automation?
  • What does a "Pause" do in Automation?
  • What does a "Stop" do in Automation?
  • What happens to contacts in an Automation when stopped, then resumed?
  • What is triggered automation?
  • What is Unique ID processing for Automation?
  • What reporting is available for my Automations?
  • What will the re-entry setting do in my Automation?
  • When should I use the schedule options for a Pause step?
  • Where do I build an automation?
  • Why don't I have URLs to select in my automation?
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