Logo
Submit a request Support: 1-866-915-9465, option 2
Sign in
  1. Help Center
  2. Automation
  3. FAQ

FAQ

Follow New articles New articles and comments
  • Can I add contacts to an existing automation?
  • Can I include both Email and SMS steps in my automation?
  • Can I use multiple values in one action or condition step?
  • How can I use automation splits?
  • How can I verify when my automation will start?
  • How does a contact's tracking preference impact their movement through automation?
  • In what order do I use Condition steps and Pauses in Automation?
  • What are the meanings of the statuses seen in Automation?
  • What automation steps can be used to create a re-time automation experience?
  • What do "All", "Any", "When any contact field changes", "When one of the fields changes" in the Evaluate Contact Data step mean?
  • What does "Duplicate Step" do in Automation?
  • What does "Export CSV" do in Automation?
  • What does "Remove Step" do in Automation?
  • What does "Split" do in Automation?
  • What does "Update Email Field" do in Automation?
  • What does a "Pause" do in Automation?
  • What does a "Stop" do in Automation?
  • What happens to contacts in an Automation when stopped, then resumed?
  • What is event automation?
  • What is Join Paths in Automation?
  • What is triggered automation?
  • What is Unique ID processing for Automation?
  • What reporting is available for my Automations?
  • What will the re-entry setting do in my Automation?
  • When should I use the schedule options for a Pause step?
  • Why don't I have URLs to select in my clicked on email step?
Help Center