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Troubleshooting

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  • I get an Adobe Acrobat error when saving a report as PDF
  • The number of recipients of my campaign changed after I sent it. Why?
  • What does "Maximum copies per contact exceeded" mean in the mail processing log?
  • Why are Commerce Purchase and Revenue data not clickable in my campaign reports?
  • Why are there duplicate listings of contacts submitting forms in the Form Performance report?
  • Why do my buttons show double clicks in the clickthrough heatmap report?
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