Logo
Submit a request Support: 1-866-915-9465, option 2
Sign in
  1. Help Center
  2. Campaigns
  3. Troubleshooting

Troubleshooting

Follow New articles New articles and comments
  • Can I fix a sent campaign with a broken link in it?
  • I sent a campaign linking to the wrong PDF. What can I do to fix it?
  • I'm not receiving test emails from my account. What can I do?
  • I'm receiving an error reading "There were problems with your mailing: Sorry but you have custom table tags in your content but those tables do not all exist in each of your segments."
  • What can I do when I see a [MERGE ERROR] in the subject line of my campaign?
  • What does it mean when the sent log says "Message will be cross-post merged against these message IDs"?
  • Why am I seeing a Server Error in my preview screen?
  • Why aren't my e-mails arriving immediately when they are sent out?
  • Why did my email send right away if I selected a time in the future?
  • Why did my From line change when I received the email I sent?
  • Why do my emails show images as red x?
  • Why does my forwarded email not render properly?
  • Why does my test email show someone else as the recipient?
  • Why is my suppression list not saving in my campaign?
Help Center