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Christine Sharp

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Latest activity by Christine Sharp
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    Christine Sharp created an article,

    How do I collect unsubscribe reason on my unsubscribe form?

    It is important to know the reasons why a contact has decided to opt out of your mailing. This can give you a better indication if you are sending too much mail or gauge their interest.  HOW-TO Go...

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    Christine Sharp created an article,

    How do I exclude segments in a campaign?

    The "Exclude based on segments" function is used when you don't want a campaign to go to contacts that belong in a specific segment or category.  How-To  In step 3 of the campaign creation process...

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    Christine Sharp created an article,

    Why does my Drag-and-Drop editor have a gray space?

    DESCRIPTION When using our Drag-and-Drop editor, if you have noticed a larger than normal gray space that makes it difficult to edit your text field, this typically means that there is a Google Chr...

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    Christine Sharp created an article,

    What is the difference between a temporary category and a permanent category?

    DESCRIPTION A permanent category is a group of email addresses that you want to keep together all on the same recipient list. To create this, you can go to Contacts > Categories, choose name and de...

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    Christine Sharp created an article,

    How is the Clickthrough Rate calculated?

    QUESTION How is the Clickthrough rate (CTR) calculated? ANSWER The Clickthrough rate is found by dividing Unique Clicks/Successfully Sent. This gauges the effectiveness of your email campaigns.   R...

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    Christine Sharp created an article,

    In what order do I use Condition steps and Pauses in Automation?

    DESCRIPTION When building a workflow it is important to understand the order of steps.  For instance, a very common question we are asked is regarding the proper ordering of Pauses and Condition st...

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    Christine Sharp created an article,

    How does the barcode feature work in the drag-and-drop editor?

    First and foremost, you will need to identify what kind of barcode your client's POS is using. Here are the barcodes that are currently supported:Code 128Code 11Code 39UPCAEAN 8EAN 13Code 2 of 5 in...

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    Christine Sharp created an article,

    Is there a limit to the number of API calls I can make from my account?

    An application program interface (API) is a set of routines, protocols, and tools for building software applications. Basically, an API specifies how software components should interact. Delivra's ...

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    Christine Sharp created an article,

    Why do I see a "Site can't be reached" error message?

    You may have recently noticed this message either when testing links within your campaign or when trying to log in to Delivra. You may have also noticed you received it since working from home but...

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    Christine Sharp created an article,

    Why is my suppression list not saving in my campaign?

      The suppression list feature of the campaign process allows multi-selection of suppression files. To apply your suppression list, follow the steps below to ensure the list is being applied to the...