Avatar

Christine Sharp

  • Total activity 51
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 19

Activity overview

Latest activity by Christine Sharp
  • Avatar

    Christine Sharp created an article,

    How do I exclude segments in a campaign?

    The "Exclude based on segments" function is used when you don't want a campaign to go to contacts that belong in a specific segment or category.  How to:  In step 3 of the campaign creation proces...

  • Avatar

    Christine Sharp created an article,

    How does the barcode feature work in the drag-and-drop editor?

    First and foremost, you will need to identify what kind of barcode your client's POS is using. Here are the barcodes that are currently supported:Code 128Code 11Code 39UPCAEAN 8EAN 13Code 2 of 5 in...

  • Avatar

    Christine Sharp created an article,

    Why do I see a "Site can't be reached" error message?

    You may have recently noticed this message either when testing links within your campaign or when trying to log in to Delivra. You may have also noticed you received it since working from home but...

  • Avatar

    Christine Sharp created an article,

    Why is my suppression list not saving in my campaign?

      The suppression list feature of the campaign process allows multi-selection of suppression files. To apply your suppression list, follow the steps below to ensure the list is being applied to the...

  • Avatar

    Christine Sharp created an article,

    How do I setup custom web fonts in my account?

    What are custom web fonts? There are web safe fonts and web fonts but what’s the difference? Web safe fonts are what you’re likely to be using in your emails right now. This includes fonts such as:...

  • Avatar

    Christine Sharp created an article,

    What are custom web fonts?

    What are custom web fonts? There are web safe fonts and web fonts but what’s the difference? Web safe fonts are what you’re likely to be using in your emails right now. This includes fonts such as:...

  • Avatar

    Christine Sharp created an article,

    Why did my contacts receive this "Be Careful with this message" warning?

      This is a security setting put into place by their receiving server, i.e. their settings for their email carrier and/or 3rd party protection. This tends to occur more frequently with private dom...

  • Avatar

    Christine Sharp created an article,

    Why use Captcha?

    WHAT IS CAPTCHA?A program or system intended to distinguish human from machine input, typically as a way of thwarting spam and automated extraction of data from websites.WHY SHOULD I USE IT? Adding...

  • Avatar

    Christine Sharp created an article,

    How do I "test" the segment or category?

    DESCRIPTIONUse the test feature of categories or segments to return list of contacts within the category or segment.HOW-TO1. Go to Contacts dashboard2. Click on Categories or Segments (left menu)3....

  • Avatar

    Christine Sharp created an article,

    How do I find campaigns sent more than a year or two ago?

    Data for sent campaigns is retained for a period of time specified in your license agreement. The typical data retentions are as follows:Basic- 90 daysProfessional- 450 daysEnterprise- 1080 daysB2B...