Joel
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How do I add or edit the Sender Address(es) in my account?
Sender Address is the From line used for the campaigns you send from your account. You can save multiple Sender Addresses for use in Settings > Account Management. When you save multiple Sender Add...
How do I add a custom redirect page to a Confirmation message?
While the default confirmation page cannot be edited, it is possible to redirect your recipients to another page of your choosing. You have four landing page options inside and outside of the soft...
How do I add a list of values for users to select on the form?
Providing a list of options for your subscribers to pick can help you keep your data clean. You can do this with forms by either manually entering the list of values or by using a Picklist field: ...
Can I include both Email and SMS steps in my automation?
If your account has SMS enabled you will have the following options unlocked in addition to the standard email automation options: Send SMS Update SMS Field Evaluate SMS Contact Responded to SMS S...
Does the Salesforce Integration support a real-time sync?
Yes. Integration versions 2.1+ support a real-time sync when sending updates from Salesforce to Delivra. Resources For more information, visit these related help articles for the Salesforce integ...
Configure Delivra Salesforce Sync Settings
For detailed information on each setting, see full integration set up documentation. Recommended settings for quick setup Basic Info Contact Sync (screenshot of settings below) SALESFORCE-TO-ESP...
Steps to take before your first Salesforce sync
Ensure that the Delivra opt-in button is added to your layout profiles. Opt-in field should appear automatically within 10 minutes of installing package. To manually add the opt-in field: Repeat ...
Linking Salesforce to Delivra
First, you will need to have completed the integration package install in your Salesforce environment. After that is complete, you will establish an integration connection between the two systems i...
What happens when I change my Baseline Lead Score?
Your Lead Score baseline settings act as the formula that turns your Contacts' data into actionable lead scores. When you update your baseline settings, the Lead Scores for all of your Contacts wil...
Why do Gmail and Yahoo recipients show as using an 'Unknown' platform in the Mailing Overview report?
Google and Yahoo have each made changes over the last few years that significantly affected the way images are displayed in their email clients. The major change is that they now cache your email's...