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Joel Whittington

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Activity overview

Latest activity by Joel Whittington
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    Joel Whittington created an article,

    Settings Dashboard Overview

    The Settings Dashboard is where you will manage the details of your Account, Account Users, and Integrations.    What's Changed? We've taken many features out of Settings and moved them to more int...

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    Joel Whittington created an article,

    Assets Dashboard Overview

    The Assets Dashboard is where you will find all of your long-term assets that will be used to build your Campaigns.    What's Changed? Many of the pages on the Assets tab came from either Content (...

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    Joel Whittington created an article,

    Analytics Dashboard Overview

    The Analytics Dashboard contains all of the data gathered from your Campaigns.   What's Changed? Analytics was previously called "Reports". We've added a few new items including defaultin...

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    Joel Whittington created an article,

    Automation Dashboard Overview

    The Automation Dashboard houses all of your Automated Workflows (previously called Drip Campaigns) and Automation templates.   What's Changed? Little has changed specifically to the Automation dash...

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    Joel Whittington created an article,

    UX Refresh 2019 | Where Is It? Navigation Maps

    DESCRIPTION: Use this article as a starting place to help you navigate Delivra's refreshed User Experience. The green dots denote each individual dashboard. Links below take you to annotated maps o...

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    Joel Whittington created an article,

    Campaigns Dashboard Overview

    The Campaigns Dashboard houses all of your draft, scheduled, sent, and running Campaigns (previously known as Mailings). The Campaigns Dashboard also houses the Create a Campaign Workflow which com...

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    Joel Whittington created an article,

    Contact Dashboard Overview

    The Contacts Dashboard is where you will manage all aspects of your audience.   What's Changed? Segments, Categories, Suppression Lists, and Configuration have all moved from various parts of the a...

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    Joel Whittington created an article,

    What happens when I change my Baseline Lead Score?

    Your Lead Score baseline settings act as the formula that turns your Contacts' data into actionable lead scores. When you update your baseline settings, the Lead Scores for all of your Contacts wil...

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    Joel Whittington created an article,

    Why do Gmail and Yahoo recipients show as using an 'Unknown' platform in the Mailing Overview report?

    Google and Yahoo have each made changes over the last few years that significantly affected the way images are displayed in their email clients. The major change is that they now cache your email's...

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    Joel Whittington created an article,

    Can I copy my Lead Score point assignments from one account to another?

    It is not possible to copy your Lead Score point assignments from one account to another at this time. For more information on setting up Lead Score point assignments, please see this article: How ...