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Jessica Helmbrecht

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Latest activity by Jessica Helmbrecht
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    Jessica Helmbrecht created an article,

    Can I Hide Cells Just for Mobile Users?

    DESCRIPTION: There may be times that you want to hide specific cells of your email design for mobile users due to how tables stack on mobile view. You can easily do this within the drag-and-drop ed...

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    Jessica Helmbrecht created an article,

    How do I build a custom report?

    DESCRIPTION: Our Custom Report Builder is a feature on the Enterprise License. The Custom Report Builder allows you to build custom Contact or Campaign reports to help report on your database or ca...

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    Jessica Helmbrecht created an article,

    What is the Custom Report Builder?

    DESCRIPTION: Our Custom Report Builder is a feature on the Enterprise License. The Custom Report Builder lets you build and save customized reports on your subscriber database and campaign performa...

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    Jessica Helmbrecht created an article,

    How do I update a template and have those updates flow to my subaccounts?

    DESCRIPTION: Customer Template Repository is an available feature for Professional and Enterprise licenses. Once your template repository is set up, site administrators have the ability to copy/sav...

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    Jessica Helmbrecht created an article,

    How do I save a template to my Customer Templates Repository?

    DESCRIPTION: Site admins have the ability to save templates from sub-accounts to the Customer Template Repository (dedicated template account). If the template is in "Complete" status, this action ...

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    Jessica Helmbrecht created an article,

    How do I choose a repository template to use in my campaign?

    For franchises or other multi-account clients our Customer Templates Repository helps create one place to store and update templates that allows each sub-account to have access to approved template...

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    Jessica Helmbrecht created an article,

    What is a Customer Templates Repository?

    Customer Templates Repositories are available to multi-account clients using the Professional or Enterprise license.  Customer Template Repositories allow site admins to  save approved templates to...

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    Jessica Helmbrecht created an article,

    How do I save a draft or sent campaign as a template?

    DESCRIPTION: Love what you are sending? Need to save a campaign for resend later? A new in-editor option will allow you to save a draft or sent campaign as a template. DRAFT CAMPAIGN HOW-TO: Navig...

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    Jessica Helmbrecht created an article,

    How do I restart my design in the Create a Campaign Workflow?

    DESCRIPTION: There are times where you may have chosen the wrong template (or updated a template after you built your campaign) or need to otherwise swap out your design for a new template or re-pa...

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    Jessica Helmbrecht created an article,

    How do I add a strikethrough in the drag-and-drop editor?

    DESCRIPTION: In some instances, you may want to add a strikethrough to your HTML text to indicate a change, a price reduction, or another alteration. This is easy to do in the drag-and-drop editor....