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Jessica Helmbrecht

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Latest activity by Jessica Helmbrecht
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    Jessica Helmbrecht created an article,

    2019 Spring Release Webinar (UX Refresh)

    Click here to watch the release webinar (recorded on May 10, 2019).   Topics Covered: UX Refresh For more information, check out the following articles: Guide to Delivra's 2019 UX Refresh UX Refres...

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    Jessica Helmbrecht created an article,

    What sent campaigns can I see on the Campaigns Dashboard?

    The Campaigns Dashboard will show regular sent campaigns for 45 days past their send date. Triggered campaigns will show the previous send and the next scheduled send.  The purpose for this cap is ...

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    Jessica Helmbrecht created an article,

    What is the error alert I see next to my draft campaign?

    DESCRIPTION: While working on campaigns you may notice a yellow yield sign alert next to the status of your campaign.  WHAT IT MEANS: This is known as the Incomplete Campaign alert and simply exis...

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    Jessica Helmbrecht created an article,

    How do I update my Homepage logo?

    DESCRIPTION: In late April 2019 we released a software update that requires slight changes to the Homepage logo in your account.  Homepage logos must be 115px (width) by 25px (height). Note: Any im...

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    Jessica Helmbrecht created an article,

    How do I upload my template subject line and preheader to my campaign?

    DESCRIPTION: You may create your subject line, from name, and preheader within a template under the INFO tab of the drag-and-drop editor: This article details how to load this saved template infor...

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    Jessica Helmbrecht created an article,

    How do I edit a draft or scheduled campaigns?

    DESCRIPTION: You have a campaign in either the draft, scheduled, or running status that needs an update to the email design. Follow the steps below depending on the status of your campaign.   Editi...

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    Jessica Helmbrecht created an article,

    What does each permission allow you to do?

    DESCRIPTION: Site admins can edit roles and permissions for their account administrators. Before you begin making different permission sets to assign out to your team, make sure you know what each ...

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    Jessica Helmbrecht created an article,

    How do I build an automated journey?

    Automation is a powerful tool for any brand to create a more personalized experience for their email subscribers and leads to higher engagement and greater ROI. It can accomplish this while saving ...

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    Jessica Helmbrecht created an article,

    UX Refresh 2019 | Getting Prepared

    DESCRIPTION: In late April 2019 Delivra will release a brand new look and feel. Other than updates to the application colors, several changes to navigation and functionality will be made to increas...

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    Jessica Helmbrecht created an article,

    How do I add a background image or pattern to my landing page?

    DESCRIPTION: You may want to further customize a new landing page (Enterprise Only) with a background image or pattern. This capability is not build into the drag-and-drop landing page builder but ...