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Jessica Helmbrecht

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Activity overview

Latest activity by Jessica Helmbrecht
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    Jessica Helmbrecht created an article,

    How do I create an automated journey based on SMS responses?

    SMS users can include sending SMS messages and emails in their automated journeys. At certain points in the journey, you may want to ask your subscriber a question and have them send a response tha...

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    Jessica Helmbrecht created an article,

    How can I view campaign results by Report Group?

    A Report Group is a reporting function that allows you to link several sent emails into one report view to track statistics as a whole. Examples of report groups could include time based sends (all...

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    Jessica Helmbrecht created an article,

    How do I create a custom footer?

    Customers have access to create and edit custom footers for their accounts. This ability is also controlled by permissions at the role level. Site administrators can give this permission to Account...

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    Jessica Helmbrecht created an article,

    How do I schedule a report to send to me regularly?

    You can schedule select standard reports available in the Analytics dashboard to be delivered via email on a regular cadence. We recommend that you configure your preferred filters and fields befor...

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    Jessica Helmbrecht created an article,

    How do I save a "Who Sees This" profile for reuse?

    Once you've created a dynamic content profile using the "Who Sees This?" feature in our drag-and-drop editor, you can save that profile for reuse in later emails.  How-To Create your Who Sees This...

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    Jessica Helmbrecht created an article,

    How do I change the background color of my email design?

    Background color settings can be found in the "Style" section of the drag-and-drop editor. At the top of that section you will find options for the "Standard Background" and "Extended Background", ...

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    Jessica Helmbrecht created an article,

    Does Delivra integrate with Microsoft Dynamics?

    Yes! We integrate with Microsoft Dynamics with a few third-party connectors. Please visit the resources below to explore which integration is right for your use case or reach out to success@delivra...

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    Jessica Helmbrecht created an article,

    What are the different types of campaigns I can send?

    There are four main types of email available on our platform: regular, automated, a/b test, and SMS. Availability of these campaign types depends on your license and other products purchased. This...

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    Jessica Helmbrecht created an article,

    How do I edit a segment?

    To edit an existing segment, navigate to the Contacts dashboard then choose "Segments" from the left-hand navigation.  Scroll the listing, or use the search option to find your segment name.  Hove...

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    Jessica Helmbrecht created an article,

    How do I delete a campaign or template?

    At any point, you may have several draft templates or campaigns that are taking up visual space in your account that you would like to remove. Deleting campaign & email templates can be achieved in...