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Stephanie Price-Bell

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  • How can I make a variable url encoded through the API?

    There is a special merge tag to make a variable url-encoded through the API.%%merge emailaddr_%%%%merge members_.emailaddr_%%%%urlmerge members_.emailaddr_%%For example, in place of %%FullName_%%, ...

  • How do I setup an Executive or Strategic Insights report?

    DESCRIPTION Utilize Executive and Strategic Insight reports to review the performance of your marketing program, compare campaign and subscriber metrics over time.HOW-TO Navigate to your Analytics ...

  • What are Executive & Strategic Insights?

    DESCRIPTION Executive and Strategic Insight reports allow administrators to review the overall performance, compare campaign statistics, and subscriber statistics. Customization is available for gr...

  • How can I install custom objects from Salesforce through the integration?

    Question: How can I install custom objects from Salesforce through the integration? Answer: Delivra's Salesforce integration (v2.2+) supports use of object data from your Salesforce account.  Pleas...

  • How do I map Opportunities through Delivra's Salesforce integration?

      Follow the instructions below to map Opportunity data from Salesforce to your Delivra account. This will require configuration in both environments.  If needed, download the custom object & oppor...

  • How do I map Salesforce fields to my account?

    DESCRIPTION:The Salesforce integration includes mapping for Leads, Contacts and Custom Objects from your Salesforce account to your account.  TIPS: 1. Before you begin the install and mapping proce...

  • Team Collaboration

    DESCRIPTION Team Collaboration brings testing, feedback, and resolution right into your account. Send test campaigns to clients (or internal team members) for review and feedback via email reply, w...

  • How do I get a recipient count for my campaign?

    DESCRIPTION It's important to check the recipient count before you send your campaign. In the create-a-campaign workflow, you can get a count of the recipients who will receive the campaign based o...

  • How are unsubscribes handled?

    Q.) What happens in the background when a recipient clicks unsubscribe? A: Essentially, when a recipient clicks the unsubscribe link from an email, it points to a specific page which uses data in t...

  • How do I view details and history for my contact imports?

    DESCRIPTION At times, you may need to go back and review when you imported certain batches of contacts in bulk. Whether you are using base FTP or uploading a CSV to import contacts in bulk, we make...