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Stephanie Price-Bell

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  • How do I add an unsubscribe link in my email template?

    DESCRIPTION You must have a functional, visible unsubscribe link in every email to be compliant with the CAN-SPAM act. To ensure compliance, we automatically add a one-click unsubscribe link in the...

  • What is a snippet?

    A "snippet" is a reusable design section that can be pulled into an email template or campaign.   You will find the Snippet feature in your Assets dashboard.  There you can build a library of these...

  • How do I copy an administrator to another account?

    DESCRIPTION If your permissions allow, you can manage other administrators.  You will find account administrators in Settings > User Management and there are a couple ways to accomplish adding an a...

  • What is Google Analytics?

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  Two Google Analytics integrations to enhance your email marketing efforts are offered: Track...

  • How do I create a confirmed opt-in email campaign?

    DESCRIPTION You can create a custom automated message to new contacts in order to confirm their subscription and (ideally) to welcome them and set expectations.  This is also known as a "double opt...

  • How do I edit a Report Group?

    DESCRIPTION You may find you want to re-name or re-organize a Report Group you've already created. No problem - you can edit a Report Group at any time. HOW-TO Go to Analytics dashboard Click Repo...

  • What is the Create a Campaign process?

    DESCRIPTION The Create a Campaign Workflow was designed to be an efficient, streamlined process that includes the set up, design, audience, testing, and scheduling of a campaign.  What does that me...

  • Where will I find SMS features in my account?

    DESCRIPTION You've decided to incorporate SMS into your marketing program. Enabling SMS impacts several modules in your Delivra UI including Home, Contacts, Campaigns, Automation, Reports, and Sett...

  • What is SMS?

    The term "SMS" (Short Message Service) refers to an integrated module of the the software that allows communication to opted-in subscribers via text messages to cell phones.

  • How do I create a SMS segment of all subscribers to a keyword?

    DESCRIPTION Follow the steps below to create a segment of all contacts that opted into a specific keyword. This type of segment can be helpful where you have more than one keyword configured or if ...