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Stephanie Price-Bell

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  • How do I copy an email template to another account?

    DESCRIPTION Multi-account users may find it convenient to copy templates from one account to another to create beautiful email design for all of their accounts. We make that process as simple as po...

  • Email Rendering Free Trial

    DESCRIPTION Email Rendering tests ensure you're exposed to how your email renders in different email clients. We teamed up with an email rendering industry leader to give you easy access to renderi...

  • How do I edit a complete template?

      You may edit files from your email template library at any time in the Assets dashboard. HOW-TO1. Navigate to Assets > Email Templates (default Assets page)2. Toggle to the Complete status view.3...

  • How do I delete email templates?

    You can delete draft or complete templates at any time. The email template files in Assets are not attached to draft, scheduled, or sent campaigns. The only difference will be the deleted complete ...

  • What are Email Templates?

    The term "Email Templates" refers to fully designed files saved to the Assets dashboard of your account. Email Templates are email designs that you plan to re-use when creating Campaigns. There are...

  • What is multi-factor authentication?

    Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to establish ...

  • Insight Reports

    Insight reports are auto-generated from your account(s) on a weekly basis and provide campaign statistics for open rates, successful subject lines, average click-to-open rates, most successful cont...

  • What is Send Email?

    The term "Send Email" refers to a step in an automation workflow to indicate a campaign should be sent at that step. Automations (a.k.a. drip campaigns) must start with a "Send Email", "Send SMS" o...

  • What is a homepage notification?

    The term "homepage notification" refers to an alert feature available to Site administrators managing multiple accounts. These notifications can be configured to display on your account(s) homepage...

  • What are settings?

    The term "settings" refer to an area of your account where you can manage account configurations, user settings, integrations, and more.  Click the cog icon in the top right of your navigation bar ...