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Stephanie Price-Bell

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  • What is Export CSV?

    The term "export CSV" refers to a type of step that can be incorporated into your automation (a.k.a. drip campaign). This steps automates an export a file of contacts that flow through a step and e...

  • What is Evaluate Contact Data?

    Evaluate contact data is a feature of the Automation designer that can be used in a workflow to evaluate data for the contact at that point in time. The use of an Evaluate Contact Data condition st...

  • What is Duplicate Step?

    The term "duplicate step" refers to a function within the automation designer that allows you to copy a previous step in the workflow.  Duplicate step can be used for any Action or Condition steps ...

  • What is Automation?

    Our Automation feature provides clients the ability to strategically plot out an entire email series, determining which campaigns are sent based on a variety of subscriber actions, their inactions,...

  • What is a Lead Alert?

    The term "Lead Alert" is a feature for automation that allows you to set a notification to an internal recipient.  Lead alerts are typically used to notify a sales rep of new contacts entering an a...

  • How do I schedule my automation?

    After the completion of building and testing your automation workflow, it will not be active until you schedule it. Depending on the type of campaign that will kickoff the automation, scheduling ma...

  • Do SMS campaigns support click stracking?

    Yes, we support click tracking in your SMS campaigns.  Further, we encourage you to enhance your SMS program through use of URLs and follow-up Automation based on a contact’s engagement within the ...

  • What are the requirements for use of the Zapier integration?

    There are three requirements to using our Zapier integration:1. There must be a connection available from Zapier between your desired app and Delivra. It takes only a few moments to search Zapier's...

  • Are Email contacts and SMS contacts linked?

    Depending on how the SMS contact entered the system will determine if there is a link between that subscriber's email and SMS records. Generally speaking, CSV import of SMS contacts (including the ...

  • How much does Zapier cost?

    Some app connections can be accessed for free while others are considered premium and will require a paid Zapier plan. You can visit Zapier's pricing page to learn more. A Zapier plan (even a free ...