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Stephanie Price-Bell

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  • What is Google Analytics?

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  Two Google Analytics integrations to enhance your email marketing efforts are offered: Track...

  • How do I create a confirmed opt-in email campaign?

    DESCRIPTION You can create a custom automated message to new contacts in order to confirm their subscription and (ideally) to welcome them and set expectations.  This is also known as a "double opt...

  • How do I edit a Report Group?

    DESCRIPTION You may find you want to re-name or re-organize a Report Group you've already created. No problem - you can edit a Report Group at any time. HOW-TO Go to Analytics dashboard Click Repo...

  • What is the Create a Campaign process?

    DESCRIPTION The Create a Campaign Workflow was designed to be an efficient, streamlined process that includes the set up, design, audience, testing, and scheduling of a campaign.  What does that me...

  • Where will I find SMS features in my account?

    DESCRIPTION You've decided to incorporate SMS into your marketing program. Enabling SMS impacts several modules in your Delivra UI including Home, Contacts, Campaigns, Automation, Reports, and Sett...

  • What is SMS?

    The term "SMS" (Short Message Service) refers to an integrated module of the the software that allows communication to opted-in subscribers via text messages to cell phones.

  • How do I create a SMS segment of all subscribers to a keyword?

    DESCRIPTION Follow the steps below to create a segment of all contacts that opted into a specific keyword. This type of segment can be helpful where you have more than one keyword configured or if ...

  • I have billing questions or need to pay my bill

    1. If you have questions about your bill, please feel free to reach out to our Finance department. Email address: billing@delivra.com Billing: 866.915.9465 x 3166 2. Credit card payments must be in...

  • How do I configure my default SMS messages?

    DESCRIPTION You will first need to reach out to our Support team to have your Keyword set up. Once that is complete, you can complete configuration in the interface. You'll find the SMS configurati...

  • How do I setup multiple footers?

    DESCRIPTION There may be situations where you need to have more than one footer to use for campaigns.  For instance, you have more than one location and you want to display the actual location addr...