Avatar

Stephanie Price-Bell

  • Total activity 675
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 345

Articles

Recent activity by Stephanie Price-Bell Sort by recent activity Recent activity Votes
  • How do I delete email templates?

    You can delete draft or complete templates at any time. The email template files in Assets are not attached to draft, scheduled, or sent campaigns. The only difference will be the deleted complete ...

  • What are Email Templates?

    The term "Email Templates" refers to fully designed files saved to the Assets dashboard of your account. Email Templates are email designs that you plan to re-use when creating Campaigns. There are...

  • What is multi-factor authentication?

    Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to establish ...

  • Insight Reports

    Insight reports are auto-generated from your account(s) on a weekly basis and provide campaign statistics for open rates, successful subject lines, average click-to-open rates, most successful cont...

  • What is Send Email?

    The term "Send Email" refers to a step in an automation workflow to indicate a campaign should be sent at that step. Automations (a.k.a. drip campaigns) must start with a "Send Email", "Send SMS" o...

  • What is a homepage notification?

    The term "homepage notification" refers to an alert feature available to Site administrators managing multiple accounts. These notifications can be configured to display on your account(s) homepage...

  • What are settings?

    The term "settings" refer to an area of your account where you can manage account configurations, user settings, integrations, and more.  Click the cog icon in the top right of your navigation bar ...

  • How do I add an unsubscribe link in my email template?

    DESCRIPTION You must have a functional, visible unsubscribe link in every email to be compliant with the CAN-SPAM act. To ensure compliance, we automatically add a one-click unsubscribe link in the...

  • What is a snippet?

    A "snippet" is a reusable design section that can be pulled into an email template or campaign.   You will find the Snippet feature in your Assets dashboard.  There you can build a library of these...

  • How do I copy an administrator to another account?

    DESCRIPTION If your permissions allow, you can manage other administrators.  You will find account administrators in Settings > User Management and there are a couple ways to accomplish adding an a...