Stephanie Price-Bell

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  • How do I use spam analysis when testing my campaign?

    DESCRIPTION You'll find a complimentary spam analysis feature on step 5 (Testing) of the Create a Campaign Workflow.   When you select to run a spam analysis, the system will run your campaign thro...

  • What is the difference between segments and categories?

    DESCRIPTION The difference between category and segment is that a category is a static list of email addresses, whereas a segment is dynamic and will adjust based on demographic field(s) data, beha...

  • How do I see how many contacts are in a segment and export them to excel?

    DESCRIPTION There may be times where you need to not only see a count for the segment, but export the full segment list.  Simply hover over the segment to get the Edit menu to show. Select 'test' ...

  • How do I import a contact list into a segment or category?

    DESCRIPTION When importing your CSV file of Contacts into your account you can tag that import with a name, called a category.  Creating a category upon import allows you to separate that list of C...

  • How do I create a Category?

    DESCRIPTION Creating a category can be done in a couple of ways.  A category can be created the Contacts dashboard (found in the left-side navigation) or it can be done during a CSV import.  HOW-TO...

  • How do I create an Automated Hello (Welcome) Campaign?

    DESCRIPTION You can create a custom automated message to new contacts in order to welcome them and set expectations.  An Automated Welcome Campaign of this type can be used in subscribe forms as we...

  • How do I send new contacts a hello message via CSV import?

    DESCRIPTION You've created an automated hello campaign in your account that you intend to send to new contacts being imported.  HOW-TO 1. Navigate to the Contacts dashboard. 2. Choose "Import Email...

  • Lesson: Overview of the Assets dashboard

    Want to learn more about the features and functionality found in Assets?  Click here to walk through an online resource.

  • What is a draft email campaign?

    The term "draft" refers to an email campaign that has been created, and perhaps tested, but has not yet been sent to contacts or a subset of contacts.  The draft campaign will be saved in your acco...

  • Can I attach a file to an email?

    DESCRIPTION Attachments aren't supported in any type of campaign, including ones originating from the API.  Instead of a traditional attachment, you can include a hyperlink to the file hosted in yo...