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Stephanie Price-Bell

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  • What is dynamic content?

    The term "dynamic content" refers to an email file that includes profiles to evaluate contact data or categories to determine what information is displayed to the end recipient when the campaign is...

  • What is a repeater group?

    The term "repeater group" refers to a feature of the drag-and-drop editor.  Repeater groups allow the inclusion of multiple rows of data in your content.  Example A customer places an order online ...

  • How can I retain a leading zero in my CSV file?

    DESCRIPTION Retaining leading zeros in an excel file can be tricky.  We suggest you format this data as a custom text field, instead of numeric in your spreadsheet. HOW-TO Open your spreadsheet as...

  • How do I view all contacts in my account?

    DESCRIPTION You can view all Contacts from the Contacts dashboard.  By default, ALL contacts are displayed.  From this dashboard you can view Contacts of a particular status or run searches to find...

  • How do I find a contact in my account?

    DESCRIPTION: Contact details are located in the Contacts dashboard.  There are two search options - keyword search and Find Contacts search. HOW-TO: Use keyword search- Go to Contacts dashboard En...

  • What is the media library?

    The term "media library" refers to a place to store image files (gif, jpg, png), PDF documents, Word documents and other HTML files in your account.  The purpose of the media library is to house an...

  • What are stylesheets?

    The term "stylesheet" refers to a method for applying style and format into your content for mobile rendering purposes or overall general design.  Stylesheets, a tab found in your Assets dashboard,...

  • How do I assign a role to multiple account administrators?

    DESCRIPTION Assign a system or custom Role to multiple account administrators at one time instead of editing each administrator record separately.HOW-TO 1. Go to Settings2. Select "User Management"...

  • Sending volume reports

    DESCRIPTION Delivra offers billing reports to make gathering send data easier for you.  You will find these reports in your Analytics or Home dashboards.   Navigation for Analytics version: Analyti...

  • Mailing Overview

    What is the Mailing Overview Report? A per email or per Report Group report showing the results of sent emails. The dashboard includes statistics such as Conversions, Delivery Statistics, Hits, Act...