Stephanie Price-Bell

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  • What is a sub account?

    The term "sub account" refers to additional databases (a.k.a. accounts) where contacts, templates, campaign data and reports are stored separately.  Examples of clients that may have sub accounts i...

  • What is an account?

    The term "account" refers to your Delivra application and database where contacts, templates, campaign data and reports are stored.

  • What is normal status?

    The term "normal" refers to a status for Contacts in your account.  This status indicates campaigns are being received successfully and not bouncing.

  • What is a contact?

    The term "contact" refers to the email records that makeup your Delivra database.  These records include email address and respective data stored in demographic fields for each unique email address...

  • What is an automated email?

    The term "automated" refers to a type of campaign that is of a one-off nature.  Examples of an automated email would be a hello, confirm, or an email which is sent based on an API transaction initi...

  • Eventbrite Integration Information

    DESCRIPTION Easily add your event contacts from Eventbrite to your account with our Eventbrite integration. This integration allows you to add new event registrants as email subscribers, segment su...

  • Lesson: Forms

    Want to learn more about the variety of forms Delivra offers? Click here to walk through an online resource. Click here for how to build a form.

  • Lesson: Overview of Automation

    Want to learn more about the features and functionality found in Automation? Click here to walk through an online resource.

  • Why does my test email show someone else as the recipient?

    DESCRIPTION You received a test email that shows someone else's information in the "To" field as well as the "This email was sent to" part of the footer.  Why doesn't it display your email address?...

  • Triggered Email Campaigns

    DESCRIPTION A triggered email campaign is a type of email that is automatically sent, based on either a date stored for or a behavior of a Contact.  Triggered emails are an alternative to a general...