Stephanie Price-Bell

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  • What is Mailing engagement?

    The term "engagement" that is seen in mailing/campaign reports refers to a formula involving campaign recipient actions (opens, clicks, forwards, unsubscribes, etc.) divided by the number of recipi...

  • How do I setup Google Analytics Campaign Tracking?

    DESCRIPTION: Connect Google Analytics to integrate E-commerce data in your account.  Making this connection will allow you to: Keep up to date on your marketing ROI Improve your campaign performan...

  • What is text-to-subscribe?

    The term "text-to-subscribe" refers to a feature that allows Contacts to subscribe to your email program via text message.  A keyword is setup and configured for your account, after which any subsc...

  • Training Webinars

    Signup for our weekly Jump Start training webinar.  Through this webinar you'll learn you how to import contacts, create templates, create and send your campaign, and review results. After attendi...

  • Is there a limit to how many held emails there can be in my account?

    There is not a limit to how many Held status emails reside in your account.  The contact limit purchased with your license is for the Normal status contact count.  

  • How does the system handle email campaigns with segments selected from other accounts?

    DESCRIPTION In this article we will discuss the processing of a sent email where segments from multiple accounts are used.  We will proceed with the assumption that the email is setup in account "a...

  • What are custom shortcuts?

    The term "custom shortcuts" refers to the links in the Help menu available to all accounts on your site. Site administrators have the ability to add more links to this menu that will display to all...

  • How do I change my password?

    DESCRIPTION You can change your password, or other Administrator's passwords at anytime when logged into your account.   HOW-TO Change your own password- Click user icon (top right) Click Change P...

  • How do I edit my custom table?

    After a custom table has been created, you can return to it to add additional fields.Please note, however, that the primary key and original fields cannot be modified or deleted.  HOW-TO: To add a ...

  • Can I setup tracking for anchors?

    DESCRIPTION By default, anchors are not trackable links.  However, there is a way to track anchors as actual links with a bit of manual work.  You will need to create the campaign as a template bef...