Stephanie Price-Bell

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  • What is an automated email?

    The term "automated" refers to a type of campaign that is of a one-off nature.  Examples of an automated email would be a hello, confirm, or an email which is sent based on an API transaction initi...

  • Can I add contacts to an existing automation?

    DESCRIPTION You have an automation finalized and you realize you need to add more contacts to it.  The ability to add contacts to an existing automation depends on the campaign type (regular or tri...

  • Eventbrite Integration Information

    DESCRIPTION Easily add your event contacts from Eventbrite to your account with our Eventbrite integration. This integration allows you to add new event registrants as email subscribers, segment su...

  • Lesson: Forms

    Want to learn more about the variety of forms Delivra offers? Click here to walk through an online resource. Click here for how to build a form.

  • How is Automation used?

    New to using Automation (a.k.a. drip campaigns)?  Our recommendation is to start simple.  Below are links to popular starting points complete with Goals, Personalization, Tips and more. 1. Re-engag...

  • Lesson: Overview of Automation

    Want to learn more about the features and functionality found in Automation? Click here to walk through an online resource.

  • Why does my test email show someone else as the recipient?

    DESCRIPTION You received a test email that shows someone else's information in the "To" field as well as the "This email was sent to" part of the footer.  Why doesn't it display your email address?...

  • Triggered Email Campaigns

    DESCRIPTION A triggered email campaign is a type of email that is automatically sent, based on either a date stored for or a behavior of a Contact.  Triggered emails are an alternative to a general...

  • What characters should be avoided in my campaign name?

    DESCRIPTION There are certain characters and words that cannot be used in the name of a campaign, based on industry (Microsoft) best practices.   1. A name cannot start or end with a period (.) or ...

  • What is a regular email?

    The term "regular" refers to the most common email campaign type.  A regular email campaign is comprised of a designed email file, a segment and is sent manually or scheduled to sent in the future.