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Stephanie Price-Bell

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  • How do I import a CSV of SMS contacts to my account?

      With our SMS program, you can easily prepare and import a CSV file. Below we will walk through the steps to import a CSV file of SMS contact records into an account.HOW-TO 1. Navigate to the Cont...

  • How do I add one SMS contact to my account?

    In this article we will outline the steps for adding a single SMS contact to your account.HOW-TO 1. Navigate to the Contacts Dashboard. On the Contacts page, flip the Email/SMS toggle to SMS. 2. A...

  • How do I add SMS contacts to my account?

    With our SMS program, you have options when it comes to adding SMS subscribers to your account: SMS subscribers opt in by texting the keyword to the long or short code for the account. SMS contact...

  • How do I delete a custom report?

    You created & saved a custom report and now you need to delete it? Easily manage your custom reports in the Analytics dashboard.HOW-TO 1. Navigate to Analytics > Custom Reports2. Hover over the cus...

  • Can I personalize SMS messages?

    When creating a SMS campaign you can merge data stored on the SMS contact record, or data stored on the Email contact record (if the email and SMS contacts are linked in the system). HOW-TO 1. Navi...

  • How do I create a SMS confirmed opt-in campaign?

    You can create a custom automated message to new SMS contacts in order to confirm their subscription. An automated campaign of this type can be used with subscribe forms or initiated through a CSV ...

  • How do I setup a SMS welcome campaign?

    You can create a custom automated message to new SMS contacts in order to welcome the new subscriber.  An Automated campaign of this type can be used with subscribe forms or initiated through a CSV...

  • How do I create an API user for my account(s)?

    DESCRIPTION In order to utilize our API service, you must have administrator credentials setup in your account with access. Site Administrators have the ability to create and manage account adminis...

  • Where will I find SMS features in my account?

    DESCRIPTION You've decided to incorporate SMS into your marketing program. Enabling SMS impacts several modules in your Delivra UI including Home, Contacts, Campaigns, Automation, Reports, and Sett...

  • How do I view SMS contacts in my account?

    View, add, and manage your SMS contacts in the Contacts dashboard of your account. HOW-TO 1. Go the the Contacts dashboard2. Click the SMS toggle:RESOURCESLearn more about SMS functionality.