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Stephanie Price-Bell

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  • How do I turn on Autosave?

    DESCRIPTION: A two-minute Autosave for drag-and-drop editing is available as an administrator setting.  This setting is off by default. HOW-TO: Click Settings Select User Management Locate Account...

  • How do I apply send time optimization to my email campaign?

    Send Time Optimization (STO) allows you to put your emails into your recipients' inboxes at the time they are most likely to check their email. When sending a campaign with Send Time Optimization, ...

  • How do I create a campaign using a template designed with the HTML editor?

    DESCRIPTION You have 3 options for email design using the HTML editor.  Note: HTML templates, pasted HTML code, or uploaded HTML files are not compatible with the drag-and-drop editor, therefore yo...

  • Can I upload an HTML file created outside of Delivra?

    DESCRIPTION Perhaps you or your designer prefer to use an external editor, like Dreamweaver. No problem - you can upload a complete HTML file to use in your campaign. HOW-TO Navigate to the Campai...

  • How do I send an A/B test campaign?

    DESCRIPTION A/B Test campaigns allow you to test the subject line or email design of a campaign to determine what changes impact the recipients' engagement with the campaign.  You will find the A/B...

  • How do I exclude recipients for an email campaign that were sent a previous email campaign?

    DESCRIPTION The "Exclude recipients from previous campaigns" function is used when you don't want a campaign going to certain individuals who were sent a previous campaign. Examples include: Send...

  • How do I create and send a regular campaign?

    DESCRIPTION After you've determined what you want to send, who to send it to, and when it is time to put all of your strategy into action!HOW-TO 1. Click on 'Campaigns' at the top of your screen2. ...

  • Delivery / Tracking Statistics

    What are the Delivery Statistics or Tracking Statistics reports? These reports include statistical information related to delivery and tracking of sent emails or report groups. These reports includ...

  • How can I create one dashboard view for all my accounts?

    DESCRIPTION The homepage view of any account can be configured to bring all your accounts' statistics into one place.  Widget options available include Mailing Statistics & Conversions, Recently Se...

  • Can I get automatic email campaign tracking sent to me?

    DESCRIPTION There are a few options if you want reports sent to you in your inbox. For Enterprise license users, our Custom Report Builder allows you to schedule custom reports to send to you autom...