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Stephanie Price-Bell

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  • How do I add an account administrator?

    If your permissions allow, you can manage other administrators for the account.  You can access account administrators in the Settings dashboard.  Settings > User Management > Account Administrator...

  • What does the "Set a maximum number of random recipients from targeted segment" mean?

    On the Contacts step of the Create a Campaign Workflow there is a blank box titled "Set a maximum number of random recipients from targeted segments" (seen below). You can use this setting to lim...

  • How do I use a lead alert in my automation?

    Lead Alerts provide real time feedback to your team. Add a Lead Alert to any point in your automation to notify an internal recipient of new contacts in an automation, or contacts in an automation ...

  • Email Deliverability

    What is Deliverability? Email deliverability is how you measure the success of your emails reaching the inbox without bouncing or being marked as spam. If you have issues with high bounces, flaggin...

  • Anonymous Clickstream Setup Information

    Background Proper implementation is essential for the clickstream tracking service to work. After choosing the pages on your website you want to track the traffic for, implement Clickstream by inse...

  • Yahoo Feedback Loop Setup and FAQ

    What is the Yahoo Feedback Loop? The Yahoo Feedback Loop (YFL) is the mechanism that Yahoo uses to notify Email Service Providers when a recipient has marked and email as spam. Completing this proc...

  • January 2022 Release Roll-Up

    This articles outlines the new features, functionality and enhancements included in our January product release. Updates include the following topics and are available as of January 31st: Drag-and...

  • What is Basic CRM?

    What is Delivra Basic CRM? Delivra’s CRM technology is designed to help sales teams qualify leads, nurture deals through the pipeline, and manage interactions with prospects and customers. Whether ...

  • Can I change email addresses for my contacts?

    There are a few options available to change email addresses for contacts in your account. Update a single contact record to have a new email address The most common method is to perform a one-off ...

  • Webhooks

    Simply stated, a webhook is an automated way for one application to provide other applications with real-time information.  You can configure webhooks to automatically receive data about your email...