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Stephanie Price-Bell

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  • How do I set a default value for a demographic field?

    DESCRIPTION When using merges in campaigns, it is important to consider the possibility that not all recipients may have a value stored in the field being merged.  You can set default values for fi...

  • How do I get a recipient count for my campaign?

    DESCRIPTION It's important to check the recipient count before you send your campaign. In the create-a-campaign workflow, you can get an estimated count of the recipients who will receive the campa...

  • How do I use a suppression list with my campaign?

    DESCRIPTION There may be situations where you need to use a suppression file of Contact email address to ensure they are not included in a particular campaign.  A suppression list is not the same a...

  • Bot Clicks: What are automated clicks (bot clicks) and how Delivra handles them.

    DESCRIPTION Open and click rates are an important metric for measuring email marketing performance.  These metrics have become less reliable over the past year because the industry has experienced ...

  • How do I insert tables using the HTML editor?

    DESCRIPTION Insert a table to help organize your email design in the HTML editor. HOW-TO1)   Inserting tables:Click in the content section where you would like to insert the table.2)    Once you ha...

  • What is spam analysis?

    The term "spam analysis" refers to a feature of the test email campaign process (Step 5 of the Create a Campaign Workflow).  When you select to run a spam analysis on your email campaign, the syste...

  • How do I set brand colors in my account to be used in email design?

    DESCRIPTION Our system allows you to save brand colors to your accounts so that users easily know what colors to use when designing your emails. HOW-TO Save Brand colors to your account- Navigate ...

  • How do I manage Insight reports for my account?

    DESCRIPTIONInsights can be managed at the account level and at the individual administrator level. Account level configuration allows you to manage multiple subscriptions at one time, if you are a ...

  • Where can I change global settings for my email design?

    DESCRIPTION The Drag-and-Drop editor allows adjustment of global design settings in your templates and campaigns.  You can find these settings in the STYLE tab of the editor including Standard and ...

  • What is Lead Scoring?

    Lead scoring lets you more effectively manage your contacts/leads using a dynamic scoring and status system. It allows you to build a system to determine and categorize lead priority based on demog...