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Jozette Shaffer

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Activity overview

Latest activity by Jozette Shaffer
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    Jozette Shaffer created an article,

    Can I delete or remove unused Custom Fields?

    There is not a way to delete or remove unused custom fields, but there is a way for them to become "hidden" and not populate when segmenting or  exporting contact data information. How-To:1) Go to ...

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    Jozette Shaffer created an article,

    Is there a media max file size?

    Uploading media content can include images and PDF's, but please verify that the size of the file is no more than 4MB, as that is the maximum size allowed for the media file.

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    Jozette Shaffer created an article,

    What happens when a contact updates their category preferences?

    When a contact clicks on the Preferences link in the email, and there are categories for them to select, whichever categories they currently belong to will be checked by default. This is to help th...

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    Jozette Shaffer created an article,

    How do I create a new Custom Table?

      Get the flexibility to create new fields on the fly. This feature provides the ability to create custom tables for the purposes of importing additional contact data that can be referenced in segm...

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    Jozette Shaffer created an article,

    How do I setup default field mapping for CSV import or FTP integration?

      A default field map provides the ability to define default field mappings used during the contact import process. The import process will use the default mappings, regardless of the import method...

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    Jozette Shaffer created an article,

    How do I copy a Form from one account to another?

    DESCRIPTION: Need to have a form copied from one account to another? You can now copy a Subscribe, Unsubscribe Form, or a Preference Center from one of your existing accounts into another you have ...

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    Jozette Shaffer created an article,

    How do I set a default time zone for my account?

    Being able to control the time your email is scheduled is just as important as the content inside. With the Default Time Zone feature, you can easily set the default time zone for your account and ...

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    Jozette Shaffer created an article,

    How do I create a segment for Browsed Data?

    Please note that the Browse/Did Not Browse Action Clauses in Contacts > Segments Requires Google Analytics tracking script.  This integration is available to Professional or Enterprise license. If ...

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    Jozette Shaffer created an article,

    What is the difference between a Site administrator and an Account administrator?

    Your account may have two types of administrators, Site administrators and Account administrators.  A site administrator can access every sub-account for a specific customer site as well as create ...

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    Jozette Shaffer created an article,

    What are the pre-built system roles for account administrators?

    DESCRIPTION Site administrators have the ability to create and assign roles to their account administrators.  Account Administrator roles and permissions provide the ability to create specific and ...