Account Management

FAQ

• How should the From line be formatted in my campaign?
• What are the definitions of the options under General Account Settings?
• What custom settings are available for my site?
• What is a good lifetime engagement number? 
• What is the formula that determines mailing/contact (Lifetime) engagement?

How do I?

• How do I add a custom redirect URL to an Unsubscribe link?
• How do I add or edit the Sender Address(es) in my account?
• How do I apply the styling from my template into my footers?
• How do I change footers when I have more than one in my account?
• How do I change the default segment for campaigns in my account?
• How do I copy brand colors to other accounts?

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Billing

• I have billing questions or need to pay my bill

Features

• Footers
• Multi-Factor Authentication Setup
• Sending Domain Authentication
• Settings Dashboard Overview
• Test Recipient Lists

Homepage Configuration

• How can I create one dashboard view for all my accounts?
• How do I manage my account dashboard view?
• How do I use the Usage, Email, Text or Rendering Volume by Customer widgets?
• Where Can I Find A Mailing/Campaign Calendar?