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  2. Contacts

Contacts

How do I?

  • How can I use Advanced Engagement Scoring?
  • How can I use Anonymous Browse Tracking?
  • How do I "test" the segment or category?
  • How do I add contacts or import a .CSV?
  • How do I add or remove a single contact from a category?
  • How do I change a single contact to unsubscribed?
See all 32 articles

FAQ

  • Can I delete or remove unused Custom Fields?
  • How are duplicate email addresses handled?
  • How are unsubscribes handled?
  • How does a contact become explicitly banned?
  • I added new contacts, but the contacts counter hasn't changed.
  • Is there a limit to how many held emails there can be in my account?
See all 17 articles

Troubleshooting

  • How can I retain a leading zero in my CSV file?
  • I imported my CSV into the wrong account, what can I do?
  • Why is my contact import taking so long?

Custom Tables

  • What is a custom table?
  • How do I create a new Custom Table?
  • How do I edit my custom table?
  • Why can't I access my custom table?
  • Can I use the API with my custom table?
  • How do I add dates from my custom table into my email design?

Lead Scoring

  • What is Lead Scoring?
  • How can I view an individual contact's Lead Score?
  • Lead Scoring Information
  • How do I enable Lead Scoring in my account?
  • How do I assign Lead Scoring points for my Account?
  • What actions or data can be scored using Lead Scoring?
See all 7 articles

Resources

  • Lesson: Adding Contacts
  • Lesson: How to import a CSV
  • Lesson: Overview of the Contacts dashboard
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