Contacts
Topics related to Contacts and the functionality found in the Contacts module.
Dictionary
- What are custom fields?
- What are Tracking Preferences?
- What does ban or banned mean for a contact?
- What is a contact?
- What is contact engagement?
- What is held status?
How do I?
- How do I add contacts or import a .CSV?
- How do I add or remove a single contact from a category?
- How do I change a single contact to unsubscribed?
- How do I change contact status through CSV import?
- How do I change my contacts dashboard view?
- How do I change the status of one subscriber?
FAQ
- Can I link a non-Delivra subscribe form to my Delivra account?
- How are unsubscribes handled?
- How does Delivra handle duplicate email addresses?
- Is there a limit to how many held emails in my account?
- Should I remove duplicates from my CSV file before import?
- What are common demographic field headers to be used in CSV files?
Troubleshooting
- Contacts are being changed to 'held' status but the e-mail address is still active
- How do I retain a leading zero in my CSV file?
- I added new contacts, but the contacts counter hasn't changed.
- I imported my CSV into the wrong account, what can I do?
- My import failed, what can I do?
- Why is my contact import taking so long?