If your account has SMS enabled you will have the following options unlocked in addition to the standard email automation options:
- Send SMS
- Update SMS Field
- Evaluate SMS Contact
- Responded to SMS
- Subscribed to SMS
- Clicked SMS Link
All steps can be used within your automations, meaning that you could send a SMS message alongside your Email to notify your contacts of updates. Please keep in mind that using SMS steps in your automation require that your SMS contacts have a linked Email contact record in order to function. If your contact is only an Email contact then they will automatically skip any SMS steps, going down 'No' paths where applicable (i.e., Evaluate SMS Contact, Responded to SMS, etc.). Similarly, contacts who are SMS only will skip any Email-related steps.
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