When using merge tags in campaigns, it is important to consider the possibility that not all recipients may have a value stored in the field being merged. You can set default values for fields to account for the lack of data. Follow the steps below to save a default value to a field in a custom table.
- Navigate to Contacts > Configuration > Custom Tables.
- Hover over listed custom table name in the library and click the "Edit" button that appears to the right.
- Hover over the listed field name in the listing of fields and click the "Edit" button that appears to the right.
- In Merge Options box, enter the value. Remember, this should be a generic data value that would be applicable to anyone who does not have a value stored in the field. It will be seen if this field is merged into a campaign.
- Click "Save".