The following instructions are intended to provide an alternative to using image map functionality in the email designer. Image map functionality has been removed from the email editors in the system as of January 31, 2022.
We don't recommend using image maps in emails, here's why.
- Image maps are not compatible with campaigns and templates designed to be responsive on mobile.
- Outlook email clients typically have trouble supporting image maps in desktop and mobile clients.
- Image maps created in the HTML editor are not supported in Firefox, and IE.
Tips and How-To
- If you have a large image that includes multiple CTAs (call-to-action) that need more than one link, you will need to divide your image into multiple images. To do this, you will need to use a photo editing resource in order to create precise divisions.
- We do not recommend using the native image editor in the drag-and-drop designer. This image editor is intended for basic cropping, resizing, and rotating.
- If you have only one CTA link, but it is within a large image (100kb +), dividing the image into multiple pieces will increase the speed your email loads.
- The new image files need to be hosted, either on an external server, or our server.
- To host images in Delivra, navigate to the Assets dashboard and click "Media Library" from the left menu. Use the upload function to select the new image slices from your computer.
- For best results, each image should be uploaded to its own cell.
- Do not stack images within the text editor.
- If you have CTAs side-by-side, you will need to make sure the slices you make are equal in height and width so that the alignment stays consistent. Use a non-responsive cell-group so your side-by-side images do not stack on mobile.
- If you find upon uploading and placing your images that the alignment is not accurate, you will need to re-slice and re-upload. We cannot guarantee accuracy when using the native image editor, and likely what happened is a sliver of data was missed during slicing.
- Do not try to adjust alignment by using padding – images will adapt on mobile, the padding will not. While it may fix your desktop view, it will throw your alignment off on mobile.
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