Some customers utilize tools like MS Word or Google Docs to create their email content. When such documents are copied & pasted into our drag-and-drop editor, we will retain as much formatting as possible from that external source. This includes text formatting, hyperlinks, line breaks, etc. Images will not be retained as they need to be properly hosted and include HTML that may disrupt design.
Content may also be copied & pasted from other programs, like Excel or Adobe (PDF), as well as websites.
We provide this feature to save you time when designing with our drag-and-drop editor. However, it is important to understand that the ability to paste content from an external source could introduce rendering problems. The expectation of the paste feature offered is not a 100% guarantee – It’s an exact transfer of what is copied & pasted; there is no code correction or any changes to the pasted content to “make it work”.
Please see this article for paste options.
Based on our QA of this feature, we can share the following information:
1. No font formatting retained when copied from notepad or a website viewed in the Firefox browser.
2. No text format retained when copied from Excel, however tables from excel can be pasted. Please understand that additional code from an Excel table may affect design. If design problems are introduced, the alternatives are to use the Cell Group feature, or an image (screenshot) of the table.
3. No formatting retained when a PDF is viewed in a browser. Open the file directly to utilize copy & paste.
4. No text formatting will be retained when copied from an email in your inbox. The HTML from this source may introduce rendering problems. We suggest you copy from the email then paste into your Notepad application in this case.