How do I exclude recipients from my email based on segmented or tagged groups?

Exclusion options can be applied to your campaigns in the Contacts step of the workflow.

The "Exclude based on segments and tags" option is used when you don't want a campaign to go to contacts that belong in a specific segment or tag. 

How-To

1. Click the Contacts tab in the campaign workflow.
   
   
2. Scroll down to locate the "Who would you like to exclude" section.
   
   
3. Under "Exclude based on segments and tags", click the "Choose Segments and Tags" button.
   
   
4. In the pop-up, click to select a segment or tag from the left column and use the arrows to move it to the right column.
   

This article has been updated to reflect how-to steps in our Air platform. If you're using the legacy platform and need help, please contact support@delivra.com.