For more information on what Lead Scoring is, please see this article: What is Lead Scoring?
Your Lead Score is broken down into two different categories: Demographics and Actions.
Demographics will assign points to contacts whose demographic fields (Name, City, etc.) match the required clauses. All fields are available for use when setting up your Demographics portion of Lead Scoring - this includes any custom or extended tables that you have on your account!
Actions will assign points based on past actions that your contacts have taken with your mailings that match the required clauses. Actions currently available for scoring are:
- Opened / Did Not Open
- Clicked / Did not Click
- Purchased / Did Not Purchase
Setting actions on the Lead Scoring setup page will apply to any and all mailings sent from your Account. Contacts will receive Action points for each action they complete per mailing sent from your account.
If you would like to assign additional point values for actions on specific mailings, please see this article: How do I set Mailing-Specific scores for Lead Scoring?