Why can't I access my custom table?

There may be a few reasons why you do not see / do not have access to Custom Tables in the Contacts dashboard of your account. (To find tables, navigate to Contacts > Configuration > Custom Tables). 

Possibilities could include:

1. You do not have the permissions set for your administrator record to access this feature. In this case, you should contact your Delivra site administrator.
2. Your account is not on the appropriate license to access this feature. Contact our Client Success team to confirm your license & features.
3. Your custom table was created prior to July 16, 2018. In this case, you will need to submit changes needed to your Client Success manager. Email the team now.
4. Your custom table required development work and therefore is not accessible in the user interface. 
5. In this case, you will need to submit changes needed to your Client Success manager. Email the team now.