Why is my contact import taking so long?

The Contact Import can process files very quickly - usually faster than 2000 records per minute! However, the rate at which contact import can process your file depends on a few factors:

• Even at a rate of 2000 per minute, very large files may take a while to run. Please factor in time for processing if you are uploading a file with many hundreds of thousands of contacts
  
  
• Updating a record is faster than creating a new record - If your file is primarily new contacts being added to your list, your file will take longer to process

If you feel your import is taking longer than it should or the reasons above do not apply, please submit a ticket with your account name and the name of the import (if possible) to Delivra Support (support@delivra.com).