DESCRIPTION:
The "Send SMS" button indicates a step in an automation where a SMS message should be sent. Automations (a.k.a. drip campaigns) MUST start with a "Send an Email", "Send SMS" (if SMS is enabled), or "Wait for Event" step (Enterprise).
If you do not have SMS enabled for your account, you will see a lock on this button. Contact your Client Success Manager for more information on the SMS program.
HOW-TO:
As noted, an automation MUST start with Send Email, Send SMS, or Wait for Event.
The kick-off SMS message can be either a triggered or regular SMS message. This can be created directly in the automation workflow along with any subsequent SMS messages.
Comments
0 comments
Article is closed for comments.