Duplicate step is a function within the automation designer that allows you to copy a previous step in the workflow. Duplicate step can be used for Condition steps, like Evaluate Email/SMS Data, Pause, Lead Alert, Update Email/SMS Field, Export CSV, and more.
The purpose of this option is to save you time in building out your automation. To duplicate a step in your automation simply pull the "Duplicate Step" element from the right onto the workflow step to be duplicated.
- If used to duplicate "Send Email" or "Send SMS", the details of the email will be copied, but you must edit and test the duplicated step.
- When used, only the step will be copied and not the entire branch after it.