Your account may have two types of administrators, Site administrators and Account administrators. Below we'll outline the differences between system access.
A site administrator can access every sub-account for a specific customer site as well as create and manage administrators for the site. This includes managing what permissions and Roles account administrators should be assigned. Site administrators are the only administrators with access to edit or create Roles for the account. They are also the point of contact for the site, and accounts that belong to that site.
Site administrators also have access to advanced reports in the Analytics dashboard like Planned Mailings, Insights, and Custom Reports (depending on license level) which allow them to view all of their scheduled and draft campaigns across all accounts on their site. They can create Report Groups that span the entire site to create cross-account reporting.
If you are a multi-account client and have a Customer Template Account enabled, site administrators are the only users that can save templates from sub-accounts into the repository to share with all other sub-accounts.
A site administrator's permissions automatically include API access to manage contacts, categories/tags, mailings, content, and other administrators via API.
And finally, Site administrators automatically have access to new product features when they are released.
An account administrator, depending on what Role is assigned, will have limited access to certain Dashboards and functions within the account.
An API Administrator is a special kind of account administrator that enables other software to interact programmatically with the product. For security purposes, API Access should only be granted to users that will not be using Delivra's user interface.