You may have noticed that when you view the online version of a sent email, or visit a hosted form or landing page that the browser address bar contains a non-descriptive URL. See this example:
This is a standard URL generated through multiple merged parameters to identify your account, content file, etc. If you prefer to control the domain seen in these instances, we offer the ability to create branded URLs in your account.
You will find this functionality is Settings > Account Management > CName Setup. This is a self service process that requires a few steps inside your account to generate instructions for your IT team. When your IT team completes the steps in the generated instructions, return to your account to "authenticate" each URL configured.
- CNAME is available to the Professional license and above.
- Access to CNAME set up is available to customer administrators or site administrators.
- CNAMEs can be setup at the individual account level, or at the site level (for all accounts).
See this related article for more details on setup.