Your email links and assets will show Delivra’s domain (ne16.com) by default when your subscribers click an email link or visit a landing page, form, etc. To improve trust and deliverability, you will want to change the default domain to represent your brand. This is done by setting up CNAME records.
Setting up content and tracking links is a multi-step process. After you decide on your content and tracking subdomains, you will need to engage your IT team to complete the process.
See instructions to set up CNAMEs in your Delivra account.
Notes
Availability of features like CNAMEs are subject to license package. Please email our Client Success team if you have questions about what's included in your license.
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