We highly recommend that you set up SPF and DKIM authentication. These are email standards which communicate that your emails are authorized by your brand, can be trusted, and are not malicious. Check out our FAQs to learn more about authentication.
Your domain’s SPF record lists the domains or IP addresses of services that are authorized to send emails on your behalf. By including our domain (ne16.com) on your SPF record, you are telling your recipients’ servers that you have given us permission to send behalf of your domain and that your email can be trusted.
While SPF proves that the email was originally sent by a domain you trust, DKIM will prove that the email has not been altered between the time it was sent and the time it is received by your recipients’ servers. This protects your emails against being ‘hijacked’ or otherwise intercepted and tampered with by a 3rd party.
You will need to engage your IT team to complete the authentication process. Get instructions for setting up SPF and DKIM authentication here.