Adding SMS to your existing Delivra program allows you to leverage automation features when an SMS campaign is sent, a SMS contact's data changes, or a contact subscribes to SMS.
SMS Automation Templates
When starting to build your automation you will have a choice of the type of template use. In step 2 of the automation workflow, use the drop-down menu on the left to choose "SMS" as the type to see templates that begin with the sending of a SMS message.
Start an automation workflow when a regular or triggered SMS message is sent.
Subscribed to SMS
Start an automation workflow when a new SMS subscriber joins your list. In this instance, you would use Event automation (instead of SMS templates).
Evaluate SMS Contact Data
Start an automation when data changes on a SMS contact record. In this instance, you would use Event automation (instead of SMS templates).
General SMS Actions & Conditions Available in Automation
Adding SMS to your Delivra account opens up a few additional options that you can utilize within your workflow. Actions include: Send SMS. Conditions include: Evaluate SMS contact data, Responded to SMS, Subscribed to SMS, and Clicked SMS link. Use these to create different journeys based on your contacts subscriptions and actions.