How do I use Lock Content?

The Lock Content feature allows any administrator with lock/unlock permissions to lock sections of your email template or campaign design so that users without that permission cannot edit it. This feature benefits multi-member teams or franchise teams keep important parts of their design and branding protected for consistency.

How-To

1. In the drag-and-drop email designer, each content block will display a lock/unlock icon. Click the lock icon to lock/unlock the cell.
2. Then, make your edits to the content section as needed and click the lock icon to lock it.

Unlocked content

Notice that the toolbar is available to edit the cell:

Locked Content

Notice that the toolbar is not available to make any edits to the cell:

Troubleshooting Notes

1. If you have this feature enabled on your account but cannot see the locks, make sure your administrator permissions include lock/unlock content. Permissions can be updated by your site administrator.
   
   
2. If you notice that you are unable to edit or delete a specific section or cell in your design, it may be due to locked content. Look for the Lock symbol and make sure it is unlocked: