Can I determine which Leads or Contacts are included with the sync?

You may want to manage which Leads and Contacts are included with the sync between your Salesforce instance and your Delivra account.

Only Leads/Contacts with the Delivra Opt In checkbox marked will sync data. (See more information about how the Delivra Opt-In works below). You can perform a manual uncheck of the Delivra Opt-In box for those Leads/Contacts that you do not want to be sent to Delivra.  This must be done in Salesforce. 

Here is a help center article that covers the process for mass updating the Delivra Opt in to be checked; tweak step 6 to use the appropriate value to deselect the Delivra Opt In checkbox.

Notes

It is important to note the behavior of the Delivra Opt-In checkbox for Delivra's Salesforce integration: 

1. If a lead/contact record from Salesforce does not exist in your Delivra account and the lead/contact record does not have the Delivra Opt-In checked, no sync will occur for that lead/contact. 

2. If a lead/contact record from Salesforce does exist in your Delivra account and the lead/contact record does not have the Delivra Opt-In checked, the lead/contact record will be included in the sync and be updated to unsubscribe status in your Delivra account.