Finding engagement scores for Contacts on an individual level can be accomplished in a couple of ways - through the Contact search or through Segment test.
From Contacts Search-
- Click contacts
- Click Find Contacts (spyglass)
- Click the segment drop down menu
- Select desired segment
- Click search.
From Segment Export-
- Click Segments.
- Right click on segment > Select Test.
- Once the results return, export and view engagement.
NOTE: Remember, if a subscriber's tracking preference is set to "Do Not Allow", their engagement score will likely suffer as we are not tracking key indicators like opens and clicks. When creating a segment or list of low engagement subscribers, consider suppressing or not including those with tracking preference set to "Not Allowed".