Most email clients will strip the embedded code of a video, therefore our software does not support embedding video directly into a template or campaign. Instead, we recommend using an image in the email design that links to the URL where the video is hosted externally.
- Open your campaign or template. (Campaigns or Assets dashboards)
- Place your cursor where you want your image to go
- Click insert image
- Choose your image
- Click insert
- Left click your image in the designer
- Click insert hyperlink
- Type in the URL where the video is hosted in the URL box
- Click OK
Delivra's Blog Post: The Ultimate Email-Video Guide: How to Embed Video in Email
It doesn't have to be an image, you can also create a text hyperlink your video URL.