The "Exclude recipients from previous campaigns" function is used when you don't want a campaign going to certain individuals who were sent a previous campaign.
- Send a new campaign about "Product B" and want to exclude recipients that were sent a campaign about "Product A".
- Resend a campaign out to your entire Contacts list, but want to exclude those contacts that received the previously sent email campaign.
To use this function in a new campaign or an existing draft campaign
- Click the Contacts tab
- Click "Choose Campaigns"
- From there, you can choose a campaign or campaigns to purge recipients from your new campaign.