Articles in this section

• Can I get automatic email campaign tracking sent to me?
• How are forwards tracked?
• How are opens tracked?
• How are out of office messages handled?
• How is the Click to Open rate calculated?
• In a sent email campaign report I see some of the contacts listed as "Active Recipients". What does this mean?
• In a sent email report I see some of the contacts listed as "Retry Recipients". What does this mean?
• What are the definitions of the terms I see in campaign reports?
• What does the status "expired" for an email recipient mean?
• What is the difference between a soft bounce and hard bounce?