Additional account settings can be located in Settings > General Account Settings. Below are descriptions of the common configurable options found:
Basic Info Tab-
*Account name- Database name for your account.
*Display name- Displayed account name for administrators. This name is visible in your User Info icon (top right navigation).
*Description- Description of account name, typically exact or similar to account name.
*Site- Client site name.
*Sales and Support Location- Location of Support team.
*Logo Image for Top Navigation- Allows inserting of an image URL to have your own logo displayed to administrators. This logo is seen in the top left navigation, which replaces the Delivra logo.
*Insights- Weekly account information email to administrators.
*Subscription Alerts- Contact subscription reports emailed to administrators.
*Delivery Alerts- Automated delivery statistics email to administrators for every regular mailing sent.
*Mailing Alerts- Automated tracking statistics email to administrators for every regular mailing sent.
*Default segment- The segment default for all new regular mailings. It is recommended to use either the administrator segment or a segment of your own that contains internal emails only.
*Force Reply-To for all Mailings- Default email addresses replies will go to for all mailings sent, regardless of the 'FROM address' used.
*Default with open tracking - Open tracking is enabled.
*Warn sender if no recipients found?- Notification sent to the administrator that the segment used for a mailings has no recipients.
*Online version- Choose whether to display the online version link in your mailing header.
*Send multipart- Choose if a text version will be sent automatically. If not checked, only HTML part will be sent.
*Add Google Analytics tracking Tags- For Google Analytics users, add tracking code to hyperlinks to gain tracking data from mailings being sent from Delivra.
*Disable clickstream- Turn off clickstream tracking.
*Apply File Styling on Uploaded Files- Internal option that removes the outer a table from content.
*Show stock templates- Displays stock templates in the template library.
*Mailing Engagement- Select metrics and assign points to customize engagement score for mailings.
*Contact Engagement- Select metrics and assign points to customize engagement score for contacts.
*CSV Import- (1) Import segments expire by default - When checked, this option will set categories created through import to expire after 30 days. (2) Show CSV encoding on import - Display of the encoding used during CSV import. (3) Default CSV encoding - Defaults to Western European but other options are available in the drop down box.
*Shortcuts: (1) Text override for Support Link - Substitute out the text for the Support link. (2) URL Override for Support Link - Change the link from Delivra's Support Portal to use your own link where clients can request help. This tends to be used by re-sellers only.
*Security- IP's with UI access - List allowed IP addresses for access to the system. If none are specified, any administrator can log in from any IP address.