How do I create new contact fields or rename current fields?

You may re-name contact demographic fields by assigning aliases. This alias is displayed throughout the Delivra interface where that demographic is seen (ex. contact records, segment clauses, merge tags, etc).

Most accounts have 90 fields available for configuration. These fields are available by default, there is not a need to create new fields, you need only edit an existing field. See instructions below.

How-To

Edit existing contact data field

1. Navigate to the 'Contacts' dashboard.
2. Choose 'Configuration' from the left-side navigation.
3. Click the 'Configure Fields' tile. 
   
4. Hover over the field you wish to rename and click 'Edit' (on right).
5. Locate the text box to change the field name.
   
6. Click 'Save'.

Create a new contact data field
You will only follow these steps if there are fields available to be created. Most accounts have all fields created by default.

1. Navigate to the 'Contacts' dashboard.
2. Choose 'Configuration' from the left-side navigation.
3. Click the 'Configure Fields' tile. 
4. Click the 'Configure Field' button (top-right). The Add Field page will open.
5. Enter a name for the new field (top left).
6. Choose the field type. Note: Only types indicated by a blue clickable button are available. Any types that are grayed-out have been used.
   

Notes & Resources

Optionally save merge options and picklists to contact data fields. See these additional help articles:
How-to use merge tags

What is a picklist?

How do I rename fields in my custom table?

Recommendations

We highly recommend that you do not rename the following data fields. Using these fields for data other than their intended purpose may prevent you from fully adopting features that use or reference the data in these fields. 

• External System ID
• Unsubscribe Reason
• Name (First, Last, Suffix, Full Name)
• Birthday
• Address (Address, Address Line 2, City, State, Zip, Country, County)
• Company (Company Name, Industry, SIC Code, Company Size)
• Sale Rep (First Name, Last Name, Phone, Email, Photo)