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How do I change a single contact to unsubscribed?

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Jessica Helmbrecht
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DESCRIPTION

This article details the process to move a single contact from "normal", "held", "needs-confirm", or "confirm" status to "unsubscribe". 

HOW-TO

  1. Go to the 'Contacts' dashboard.
  2. Find the relevant contact record by using the search box (or the magnifying glass icon). 
  3. Once you find the relevant record, hover over and click 'Edit' on the right hand side.
  4. Either choose Unsubscribe from the drop-down edit menu OR
    1. Choose Edit
    2. On the Contact Profile on the right hand side change the Status from 'normal contact' to 'unsubscribed'. 

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